Responsible Gaming
at 1jji Pakistan

1 What Is Responsible Gaming?

Responsible gaming means enjoying online betting and casino activities as a form of entertainment — with full awareness of the risks involved and clear personal boundaries in place. At 1jji, we believe every player in Pakistan deserves a safe, transparent, and enjoyable experience, whether they are placing a bet on a PSL match, spinning slots, or sitting at a live casino table.

The reality is that gambling involves risk and the house always has an edge over time. That is not a secret — it is how gaming platforms work. What matters is that players understand this going in and treat every session as entertainment funded from their spare money, not as a way to earn income or recover financial losses.

Responsible gaming is not just a compliance checkbox for us. It is built into how we design the platform — from deposit limit options to session time reminders and self-exclusion tools. We want 1jji to be a place where players can unwind watching cricket odds shift in real time or enjoy a few rounds of blackjack with the full confidence that the platform has their back.

If you are ever unsure about your gaming habits, come back to this page. It is here for you, not just as policy text.

2 Recognising Problem Gambling

Problem gambling does not always look obvious. It can creep in gradually — a few extra sessions here, a slightly larger deposit there — until it starts to affect your finances, relationships, or mental wellbeing. Here are some honest signs that your gaming may be moving from entertainment into something more serious:

If two or more of these resonate with you, we strongly encourage you to take a break, use our self-exclusion tool, or speak with a trusted person in your life. There is no shame in recognising the signs early — that awareness is actually a sign of strength.

3 Tools We Provide

1jji gives every registered user access to a set of responsible gaming tools directly within their account. These tools are free, immediate, and designed to give you genuine control over your experience.

• Deposit Limits: Set a maximum amount you can deposit per day, week, or month in PKR. Once the limit is reached, no further deposits are accepted until the period resets. You can lower your limit immediately, but increasing it requires a cooling-off period.
• Loss Limits: Cap the amount you can lose within a defined timeframe. This helps prevent a losing streak from escalating beyond what you are comfortable with.
• Session Time Reminders: Set reminders that alert you when you have been playing for a certain amount of time — 30 minutes, 1 hour, 2 hours — so you never lose track of how long a session has lasted.
• Reality Checks: Periodic pop-up reminders during play that show you how long you have been logged in and how your balance has changed during that session.
• Cool-Off Period: Take a short break of 24 hours, 7 days, or 30 days. During this time your account is temporarily restricted from deposits and gameplay.
• Self-Exclusion: Request a full exclusion from the platform for a defined period or indefinitely. This is the most comprehensive tool available — see Section 6 for full details.

4 Managing Your Budget

The golden rule of gambling is simple: only play with money you can genuinely afford to lose. This is not a formality — it is the single most important principle that separates recreational gaming from problem gambling.

Before your next session, take a moment to set a clear budget. Think of your gaming budget the same way you think about a cinema ticket or a meal out — it is money spent on entertainment, and once it is gone, that is the end of the outing. Here are some practical tips to keep your finances in check:

• Decide your budget before you log in — not after you have already started playing.
• Use your 1jji deposit limit to enforce that budget at the account level, so impulse decisions are automatically blocked.
• Never use money earmarked for household expenses, utilities, rent, or family needs. Gaming PKR should come from your discretionary spend only.
• Keep track of your deposits and withdrawals over time. A monthly review of your gaming spend helps you spot patterns before they become problems.
• Avoid depositing via credit or borrowing. If you need to borrow to fund a session, that is a clear signal to stop and take a break.
• Wins are a bonus, not an expectation. If you happen to win, consider withdrawing a portion rather than reinvesting everything back into the platform.

JazzCash, Easypaisa, Raast, and bank transfers make depositing on 1jji quick and easy. That convenience is great for normal use, but it also means it is easy to deposit on impulse. Setting a deposit limit takes about 60 seconds and can save you from decisions you would regret later.

5 Managing Your Time

Time can disappear surprisingly fast during an engaging gaming session — especially when you are following a live cricket match with real-time odds, or deep into a slot bonus round. Before you know it, an hour has passed and you are still playing. This is completely normal, but it is worth being intentional about.

Healthy gaming habits around time look like this:

• Set a time limit before you start — and honour it when the alarm goes off.
• Enable the session time reminder feature in your account. It will notify you when you have reached your self-defined limit.
• Take regular breaks. Step away from the screen, have a glass of water, and come back with a clearer head if you choose to continue.
• Avoid gaming late at night when your judgement and impulse control are naturally lower. Decisions made at 2am are rarely your best ones.
• Do not let gaming crowd out other activities you enjoy — spending time with family, watching a PSL match with friends, exercising, or pursuing hobbies.
• If you find yourself skipping meals, social events, or work responsibilities to play, that is a sign that balance has been lost and a cool-off period is worth considering.

6 Self-Exclusion Options

Self-exclusion is the strongest responsible gaming tool available on 1jji. When you activate it, your account is fully restricted — you will not be able to log in, deposit, or play for the duration you choose. It is designed for players who feel they need a firm, hard stop rather than a gentle nudge.

Self-exclusion periods available on 1jji:

• 6 Months: A meaningful break that gives you time to reset habits and reassess your relationship with gaming.
• 1 Year: A longer commitment for players who want extended distance from the platform.
• 5 Years: A serious long-term exclusion for players who have identified significant concerns with their gambling behaviour.
• Permanent: Indefinite exclusion with no automatic reinstatement. Reversal requires a formal review process with a cooling-off period.

During self-exclusion, you will also be removed from all promotional communications. We will not send you bonus offers, match notifications, or marketing emails for the entire exclusion period.

To activate self-exclusion, go to your account settings and select "Responsible Gaming", or contact our live chat support team who can activate it for you immediately.

7 Protecting Minors

1jji is strictly an adult platform. You must be 18 years of age or older to register and play. We take underage access extremely seriously and have multiple layers of verification in place to prevent it.

If you share a device or household with younger family members, we strongly recommend taking these precautions:

• Always log out of your 1jji account when you are finished playing and do not save your login credentials on shared devices.
• Use device-level parental controls to restrict access to gaming websites and apps for minors in your household.
• Keep your account password private. Do not share it with anyone, especially younger siblings or children.
• If your phone is used by family members, consider keeping the 1jji app in a secured folder or using app lock features available on most Android and iOS devices.

If you suspect that someone under 18 has accessed your account or created their own, please contact our support team immediately. We will investigate and take appropriate action, including account suspension and data deletion where required.

8 Frequently Asked Questions